Privacy Policy

1. Introduction

Auraxa Ai ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Policy applies to all information collected through our website, related applications, and any associated services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the Services.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: name, email address, phone number, and any details submitted through contact or access-request forms.
• Account and usage information: preferences, communication history, and interactions with our Services.
• Technical data: IP address, browser type, device identifiers, operating system, and general location inferred from your connection.
• Cookies and similar technologies: data collected through cookies, pixels, and analogous tracking tools, as described in Section 6 below.

3. How We Use Your Information

We use collected information for purposes that may include:

• Operating, maintaining, and improving the Services;
• Responding to inquiries and requests for access;
• Sending administrative communications, updates, or notices relevant to your use of the Services;
• Monitoring usage patterns to enhance security and functionality;
• Complying with applicable legal obligations and enforcing our Terms of Service.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to provide requested Services, compliance with legal obligations, and our legitimate interests in operating and securing our Services, provided such interests are not overridden by your rights.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or communications, under confidentiality obligations;
• To comply with applicable law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Auraxa Ai, our users, or the public;
• In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, remember preferences, and analyze traffic patterns. You can control cookie behavior through your browser settings; disabling cookies may affect certain functionality of the Services.

Where required by applicable law, we will request your consent prior to placing non-essential cookies on your device.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you access our Services from outside the jurisdiction in which our servers or service providers are located, your information may be transferred across international borders. Where required, we take steps intended to ensure that such transfers comply with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to legal exceptions;
• Object to or restrict certain processing activities;
• Request portability of information you have provided to us;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided in Section 14 below. We may need to verify your identity before responding to certain requests.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our Services may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of the Services after such changes constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our contact page, or write to us at the address below.